FAQs

Frequently Asked Questions About TODCO® Roll-up Doors, Walk Ramps & More

We want to make it as easy as possible for you to do business with TODCO® or your truck body or trailer manufacturer. Scroll below to find the answers to the questions we hear most often. Can’t find your question? Reach out to us to ask it. We’ll answer right away, and probably add your question to this section!

Every TODCO® door is custom made to fit a specific truck body or trailer, and we keep records of every roll-up door we make. Your serial number will tell us exactly what kind of door or parts were used originally. This is your best guarantee that the replacement part(s) or panel(s) you order will fit perfectly.

The serial number is on a tag attached to the inside of your door. It is located on the inside, upper road side corner of the roll-up door.

The serial number is on a tag attached to the left side rail, close to the handles.

YES. TODCO® also has a nationwide network of distributors who stock genuine TODCO® parts to ensure that downtime is kept to an absolute minimum. To determine the best way to order your product or find the distributor nearest you, please call TODCO® Customer Service at 800-446-6341 or fill out our contact form.

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There is usually a plate located on the front road side of the trailer or truck body, just behind the driver’s side of the cab. This plate will identify the Original Equipment Manufacturer (OEM) and the year the trailer or truck body was made. TODCO® maintains extensive records of OEM bodies and trailers, so providing us with the make and year of manufacture can sometimes help us determine which roll-up door replacement part(s) or panel(s) will fit your needs. Your best guarantee of a good fit is to provide us with your TODCO® door serial number.

Because roll-up doors lift up and out of the way, there’s no worry about clearance for swinging doors to open. Your driver can back right up to a dock or squeeze down a tight alley and then open the door. And drivers can get to their loads fast, so the time saved on each delivery can really add up. Roll-up doors can be used for the side and rear loading of vans and trailers, the easy loading of containers and twins, and even for piggyback operations.

The prime coat (or a “primed” door) is the first coat of ToughShell® UV coating applied to a plywood dry freight roll-up door. The panels are then ready to accept a second coat, or top coat, in the color of your choice.

By providing a paint manufacturer’s code number or paint chip.

No. Every TODCO® door is custom built to maximize the operating efficiency of each trailer or truck body. Please use the “contact us” page to e-mail us with any specific questions about your track size.

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A “drop-in door” includes just the door panels and hardware. A “complete door” will also include track and counterbalance – everything needed to install a roll-up door.

This is the width of the space that a roll-up door will need to cover. If you provide us with the TODCO® serial number, we have the opening width of your door on file. If the serial number is not available, please provide the actual measurements of the width of your trailer, from the left post to the right post.

This is the height of the space that a roll-up door will need to cover. If you provide us with the TODCO® serial number, we have the opening height of your door on file. If the serial number is not available, please provide us with two actual measurements: 1) the height of your trailer, from the inside floor to the inside ceiling, and 2) the distance from the inside floor sill to the underside of the header.

This is another way to provide TODCO® the information needed to order a replacement roll-up door. You must measure the actual width and height of the 1) bottom panel, 2) top panel and 3) intermediate panels. Do not measure the tongues of the panels. Be sure to include the number of intermediate panels you need. This complete information is called a panel stack up.

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