We want to make it as easy as possible for you to do business with TODCO or your truck body or trailer manufacturer. Scroll below to find the answers to the questions we hear most often. Can't find your question? Ask it at the bottom of this page and e-mail it to us. We'll answer right away, and probably add your question to this section!
Q: Why is having the TODCO serial number important when ordering a replacement part or panel?
Every TODCO door is custom made to fit a specific truck body or trailer, and we keep records of every roll up door we make. Your serial number will tell us exactly what kind of door or parts were used originally. This is your best guarantee that the replacement part(s) or panel(s) you order will fit perfectly.
Q: Where can I find the TODCO serial number on my roll up door?
The serial number is on a tag attached to the inside of your door. It is located on the inside, upper road side corner of the roll–up door.
Q: Where can I find the TODCO serial number on my walk ramp?
The serial number is on a tag attached to the left side rail, close to the handles.
Q: Can anybody order TODCO replacement parts and doors from the factory?
YES. TODCO also has a nationwide network of distributors who stock genuine TODCO parts to ensure that downtime is kept to an absolute minimum. To determine the best way to order your product or find the distributor nearest you, please call TODCO Customer Service at 800-446-6341 or email us at email@example.com.
Q: How do I determine who manufactured my trailer?
There is usually a plate located on the front road-side of the trailer or truck body, just behind the driver's side of the cab. This plate will identify the Original Equipment Manufacturer (OEM) and the year the trailer or truck body was made. TODCO maintains extensive records of OEM bodies and trailers, so providing us with the make and year of manufacture can sometimes help us determine which roll up door replacement part(s) or panel(s) will fit your needs. Your best guarantee of a good fit is to provide us with your TODCO door serial number.
Q. What are the advantages of an roll up door versus a swing door?
Because roll up doors lift up and out of the way, there's no worry about clearance for swinging doors to open. Your driver can back right up to a dock or squeeze down a tight alley and then open the door. And drivers can get to their loads fast, so the time saved on each delivery can really add up. Roll-up doors can be used for the side and rear loading of vans and trailers, the easy loading of containers and twins, and even for piggy-back operations.
Q: What is the difference between prime coated and top coated?
The prime coat (or a "primed" door) is the first coat of ToughShell® UV coating applied to a plywood dryfreight roll up door. The panels are then ready to accept a second coat, or top coat, in the color of your choice.
Q: What is the best way to specify a particular top coat color?
By providing a paint manufacturer's code number or paint chip.
Q: How can I tell the difference between an aluminum covered (or aluminum clad) door and an extruded aluminum roll up door?
An aluminum clad door has a thin layer of aluminum wrapped around the outside of the panels. You can see the wood on the inside of the panel. The panels of an extruded aluminum door are made entirely of aluminum.
Q: Is there a standard track size for TODCO roll up doors?
No. Every TODCO door is custom built to maximize the operating efficiency of each trailer or truck body. Please use the "contact us" section to e-mail us with any specific questions about your track size.
Q: What is the difference between a "drop-in door" and a "complete door"?
A "drop-in door" includes just the door panels and hardware. A "complete door" will also include track and counterbalance everything needed to install an roll up door.
Q: When measuring for a replacement door, what is the "opening width"?
This is the width of the space that a roll up door will need to cover. If you provide us with the TODCO serial number, we have the opening width of your door on file. If the serial number is not available, please provide the actual measurements of the width of your trailer, from the left post to the right post.
Q: When measuring for a replacement door, what is the "opening height"?
This is the height of the space that a roll up door will need to cover. If you provide us with the TODCO serial number, we have the opening height of your door on file. If the serial number is not available, please provide us with two actual measurements: 1) the height of your trailer, from the inside floor to the inside ceiling, and 2) the distance from the inside floor sill to the underside of the header.
Q: What is a "panel stack up"?
This is another way to provide TODCO the information needed to order a replacement roll up door. You must measure the actual width and height of the 1) bottom panel, 2) top panel, and 3) intermediate panels. Do not measure the tongue of the panels. Be sure to include the number of intermediate panels you need. This complete information is called a panel stack up.
TODCO doors, sometimes referred to as todco doors or todco roll up doors, or todco truck doors are the best on the market. TODCO makes plywood doors, fiberglass doors, aluminum doors, aluminum clad doors and polycomposite doors for trucks, cargo vans and truck trailers. TODCO ramps, known as todco rollaramps, are available with spring assist to help drivers in and out of their delivery truck doors or trailer truck doors. TODCO products include TODCOLD doors, dryfreight doors, ArmorTech doors, City cargo doors, CityCargo doors, armor plate doors ArmorPlate doors, weather tight doors and WeatherTite doors.